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Accessibility for Ontarians with Disabilities

 

Accessibility for Ontarians with Disabilities Act 2005 (AODA)

 

A Guide for Tourism Operators in Southwestern Ontario 

 

PURPOSE OF THE ACT

The primary goal of the Accessibility for Ontarians with Disabilities Act 2005 (AODA) is to ensure an accessible Ontario by eliminating all barriers for those with disabilities, on or before January 1, 2025.  It applies to all businesses and organization who provide goods or services to the public or to other businesses or organizations in Ontario.

 

The AODA definition of “disability”is the same as the Ontario Human Rights Code

 

  • Includes visible and non-visible disabilities, including:
    • Broad range of physical disabilities
      • Visionloss, blindness, hearingloss, deafness, brain injury, speech impairments, diabetes, epilepsy
    • Developmental disabilities
    • Learning disabilities
    • Mental health disabilities
    • Injury or disability (where benefits are claimed or received under Workplace Safety and Insurance Act)
  • Covers short-term, long-term, and permanent disabilities

It is your duty to accommodate, regardless or the individual’s specific needs.

 

THE APPLICABLE LEGISLATION

Integrated Accessibility Standards Regulation, Ontario Regulation 191/11 (IASR)

Accessibility for Ontarians with Disabilities Act, 2005 (AODA)

 

HOW DOES THE AODA APPLY TO YOU?

All Businesses/Public Service Organizations regardless of their size, are required to meet the defined Accessibility Standards in the following areas;

  1. Customer service
  2. General requirements
  3. Information and communications
  4. Employment
  5. Transportation
  6. Design of public spaces

The dates to identify compliance with these standards, will vary dependent upon the type of organization and the number of employees.

 

HOW DO YOU FIT?  What type and size of organization are you classified as?

 Types of organizations include; 

  • businesses or non-profits*     
  • public sector organizations *  
  • Municipalities
  • Producers of educational material (e.g., textbooks)
  • Library boards
  • Educational institutions (e.g., boards, colleges, universities, and schools)

Size; is defined by the number of employees within the business type.

*Links have been included for these classifications of Tourism Operators.

 

PUBLIC SECTOR ORGANIZATIONS

Counting your employees, Public Sector Organizations.

 

Compliance Dates simplified:

Compliance deadlines for organizations with 1 to 49 employees;

Compliance deadlines for organizations with 50+ employees;

 

BUSINESSES AND NON-PROFITS

Counting your employees, Businesses, and Non-profits.

 

Compliance Dates simplified:

Compliance deadlines for organizations with 1 to 19 employees;

Compliance deadlines for organizations with 20 to 49 employees;

Compliance deadlines for organizations with 50 + employees;

 

TRAINING MODULES FOR YOU AND YOUR STAFF

AODA

 

 

 

 

             This training resource is not legal advice and should you require assistance in interpreting the legislation or the regulation, please contact your legal adviser. See Legal Disclaimer on the Access-Forward site.

 

General information                                                               Transportation Standards

Information and Communication Standards                      Customer Service Standards.

Employment Standards                                                         Designing Public Spaces Standards

 

WEBSITE COMPLIANCE INFORMATION FOR ORGANIZATIONS GREATER THAN 50 EMPLOYEES

A customizable quick reference to Web Content Accessibility Guidelines (WCAG) 2.0 Level A, requirements (success criteria) and techniques.

 

COMPLETING/SUBMITTING YOUR COMPLIANCE REPORT

The compliance report confirms that you have met your current accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).

 

 

For a downloadable guide, click here.